Shipping policy
FREE SHIPPING US$49+ WORLDWIDE
For orders under US$49, there is a flat US$5 shipping fee.
For orders of US$49 or more, there is free shipping.
We are committed to providing you with the best shipping options, no matter where you live.
SHIPPING TIME
Processing Time: Orders are processed within 2-4 business days.
International Transit Time:
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Location
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Estimated Transit Time
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United States
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6-14 Business Days
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Canada
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8-15 Business Days
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Europe
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6-12 Business Days
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Australia, New Zealand
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6-12 Business Days
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Central & South America
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12-25 Business Days
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Asia
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5-13 Business Days
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Africa
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15-25 Business Days
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Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. The return costs for non-quality issues will be borne by the customer.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@widebamboo.com.
If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items returned to us without first requesting a return will not be accepted.
You can always contact us for any return questions at info@widebamboo.com.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@widebamboo.com.
If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items returned to us without first requesting a return will not be accepted.
You can always contact us for any return questions at info@widebamboo.com.