Shipping policy
FREE SHIPPING US$49+ WORLDWIDE
We want you to love your purchase! If it's not a perfect fit, you can request a return within 30 days of receiving your item. Here are the key things to know:
For full details, please view our complete Refund Policy.
For orders under US$49, there is a flat US$5 shipping fee.
For orders of US$49 or more, there is free shipping.
We are committed to providing you with the best shipping options, no matter where you live.
SHIPPING TIME
Processing Time: Orders are processed within 2-4 business days.
International Transit Time:
|
Location
|
Estimated Transit Time
|
|
United States
|
6-14 Business Days
|
|
Canada
|
8-15 Business Days
|
|
Europe
|
6-12 Business Days
|
|
Australia, New Zealand
|
6-12 Business Days
|
|
Central & South America
|
12-25 Business Days
|
|
Asia
|
5-13 Business Days
|
|
Africa
|
15-25 Business Days
|
Refund policy
Easy 30-Day Returns
We want you to love your purchase! If it's not a perfect fit, you can request a return within 30 days of receiving your item. Here are the key things to know:
- For Changed-Mind Returns: If you simply change your mind, you are responsible for the return shipping cost, and a 15% restocking fee will be applied to your refund.
- For Damaged or Incorrect Items: If your item arrives defective, damaged, or incorrect, please contact us immediately. We will cover all costs for a return and offer a full refund or replacement.
- Non-Returnable Items: Please note that sale items, gift cards, perishable goods, and custom/personal care products are final sale.
- Condition & Process: All returned items must be in their original, unused condition. To get started, please contact us first at info@widebamboo.com.
For full details, please view our complete Refund Policy.